Website maintenance services so your site stays fast, safe and online
Zuptek Infotech provides website maintenance services for businesses across India and abroad, from our head office in Faridabad. A maintenance plan covers the work a website needs every month and nobody remembers until it breaks: core and plugin updates, daily off-site backups, uptime and security monitoring, and a fixed number of hours for the small changes your team keeps asking for. Each plan is a fixed monthly fee quoted after a free onboarding audit, with no long contracts.
Brands we have worked with across the group
Who it is for
Business owners whose site was built by a freelancer
who has moved on, and who have no one to call when the contact form stops working.
Businesses running WordPress
that have skipped updates for months because the last update broke the layout.
Marketing teams
that need a banner changed, a PDF uploaded or a new team member added every week and do not want to raise a quote each time.
Sites that have been hacked once
and whose owners do not want it to happen again.
Stores and lead-generation sites
where an hour of downtime costs real money.
What you get
Updates
- WordPress core, theme and plugin updates applied weekly, after a check on a staging copy for anything major
- PHP version kept current with your host
- Licence renewals tracked and flagged before they lapse
Backups
- Daily automated backups stored off-site, separate from your hosting account
- 30-day retention on all plans, 90 days on Business and Store plans
- Quarterly restore test so the backup is proven, not assumed
- One-click rollback if an update breaks something
Uptime and performance monitoring
- Checks every 5 minutes from Indian and international locations
- WhatsApp and email alert to our team, and to you if you want it
- Monthly Core Web Vitals check with fixes under your change hours
- Deeper work through our website speed optimisation service when needed
Security
- Firewall, malware scanning and login protection configured and reviewed
- Two-factor authentication on all admin accounts
- Malware cleanup included on Business and Store plans, charged separately on Essential
- SSL renewal and HTTPS checks
Change hours
- A fixed number of hours each month for content edits, new pages from existing templates, image swaps, form changes and small fixes
- Requests by email or WhatsApp, acknowledged within one business day
- Unused hours do not roll over; extra hours billed at the plan rate
Reporting
- Monthly report: updates applied, uptime percentage, backups taken, security events, hours used
- Annual review of hosting, plugins and licences with cost-saving recommendations
How we work
Onboarding takes about a week. Urgent fixes found during onboarding are quoted separately if they exceed the first month’s change hours.
Onboarding audit (week 1).
We review hosting, plugins, backups, security and speed, fix anything urgent, and document the stack.
Access and monitoring setup (week 1).
Monitoring, backups and firewall configured. Admin accounts cleaned up. Your team gets a request channel.
Monthly cycle.
Updates on a set day each week, backups daily, monitoring always on, changes as requested.
Monthly report.
Delivered on the first working day of the following month.
Quarterly review call.
For Business and Store plans: what changed, what to improve, what hours were used.
Platforms and tools we work in every day
WordPress
Elementor Pro
WooCommerce
Shopify
PHP
Laravel
JavaScript
React
Vue.js
Node.js
Flutter
LiteSpeed
CloudLinux
CloudflareWordPressElementor ProWooCommerceShopifyPHPLaravelJavaScriptReactVue.jsNode.jsFlutterLiteSpeedCloudLinuxCloudflarePricing
Best for
- EssentialBrochure and small business sites
- BusinessLead-generation sites, multi-page sites
- Business plusHigh-traffic or multi-location sites
- StoreWooCommerce and Shopify stores
- Pay as you goOccasional help, no plan
Includes
- EssentialWeekly updates, daily backups, uptime monitoring, security basics, 1 hour of changes
- BusinessEverything in Essential, staging tests, malware cleanup, monthly speed check, 2 hours of changes, quarterly review
- Business plusEverything in Business, 4 hours of changes, priority response within 4 business hours, 90-day backup retention
- StoreEverything in Business plus, payment and checkout tests after every update, 3 hours of changes
- Pay as you goFixes and changes billed hourly, minimum 2 hours, no monitoring
Price
- EssentialCustom quote
- BusinessCustom quote
- Business plusCustom quote
- StoreCustom quote
- Pay as you goHourly rate in quote
Every plan is priced after a free onboarding audit, because the work depends on your platform, plugins and how many changes you need. Quotes exclude 18% GST. Hosting, domain, SSL and plugin licences are paid by you directly. Billing is monthly in advance.
Maintenance is one of the recurring costs most website quotes leave out. See the full list in our website development cost guide.
Proof
Maintenance is judged by what does not happen: no downtime you noticed, no hack, no broken form found by a customer first. Your monthly report shows the evidence for your own site: uptime, updates applied, backups taken, security events and hours used.
Swingzy website by Zuptek: a WordPress and WooCommerce store for an Udaipur swing and outdoor furniture brand, with deep category menus and dealer enquiries.
Magictouch4home website by Zuptek: a WordPress and WooCommerce store for a home furnishing brand selling bed covers, curtains, cushion covers and table linen.
Carchalak website by Zuptek: a WordPress site for a driver-on-hire service, with city pages, a page per driver type, app download links and call-back forms.
Guides from our team
Practical guides on the questions clients ask us most.
WordPress vs custom-coded website: which is right for your business?
WordPress suits most content-led business websites; custom code earns its cost when the site is really an application. Here is how to…
Core Web Vitals explained: a plain-English guide for business owners
Three numbers decide whether Google sees your site as fast, responsive and stable. Here is what LCP, INP and CLS mean, the…
How to redesign a website without losing SEO rankings
Most redesigns lose traffic because URLs change and content is dropped. Here is the process we use to keep rankings: baseline, redirect…
Website maintenance services: questions people ask
Anything else? Call +91 98218 37342 or write to [email protected].
What does website maintenance include?
Software updates, daily backups, uptime and security monitoring, SSL checks, and a fixed number of hours for content changes and small fixes each month. Business plans add staging tests, malware cleanup, speed checks and reporting.
How much does website maintenance cost in India?
It depends on the platform, the number of plugins, how much monitoring you need and how many change hours are included. A brochure site needs far less than a WooCommerce store. We quote a fixed monthly fee, plus GST, after a free onboarding audit. Our website development cost guide lists the other recurring costs to budget for.
Do I need maintenance if my site is on Shopify or Wix?
Less of it. Those platforms handle updates and hosting. You still benefit from monitoring, content changes, app or theme updates and checkout testing, which our Store plan covers.
Can you maintain a site you did not build?
Yes, and many of the sites we look after were built by someone else. The onboarding audit tells us what we are taking on, and anything needing a one-time fix is quoted before we start.
What counts as a change request?
Editing text or images, adding a page from an existing template, updating a menu, changing a form, uploading documents, fixing a broken element. New designs, new features and integrations are quoted separately.
Is there a lock-in period?
No. Plans are billed monthly with no long contract. On cancellation you receive a final backup and a list of all accounts and credentials.
Put your website on a plan this month
Send us your URL and we will run the onboarding audit free, tell you what needs attention, and recommend the right plan.